Privacy Policy2018-12-09T20:45:23+00:00
Privacy - Hound Street, Birmingham and London 0121 396 1205
Privacy - Hound Street, Birmingham and London 0121 396 1205

Privacy

This privacy policy sets out how Houndstreet uses and protects any information that you give us when you use this website.

Houndstreet is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Houndstreet may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy was lasted updated on Thursday, 24 May 2018.

Who we are

Our website address is: https://houndstreet.co.uk

Our address is:-

Houndstreet
Zellig Building
The Custard Factory
Gibb Street
Birmingham B9 4AT

Information we collect

  • Name.
  • Contact information including email address.
  • Personal account preferences; transactional data, such as purchase information; and technical data, such as information about cookies.
  • Demographic information such as postcode and country.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

We never give nor sell your personal information to third parties.

What we do with the information we gather and sharing of your information

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • We share payment information with our payment processor partner in order to process your payment for any services you order.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

All data is encrypted via SSL when transmitted between our servers and your browser.

We do not store any of your payment or credit card information on our servers.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.

We use cookies to help you navigate this website as easily as possible, and to remember information about your current session. When you browse our marketing pages, we track that for analytical purposes (conversion rates and testing new designs).

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

We do not use this technology to spy on you or otherwise invade your privacy.

International transfer

If you use our services outside of the European Union, we may transfer information from that jurisdiction to the European Union, where data protection is regulated under the General Data Protection Regulation (GDPR).

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Your Choices, Including Opt-Out Options

You may opt out of receiving the marketing emails from us by clicking “unsubscribe” at the foot of the email. Please note that you cannot opt out from receiving all communications from us, including postal notifications, billing notifications, and messages regarding the terms of your virtual office subscription.

Opt-Out for Digital Advertising / Third-Party Cookie Check

Houndstreet may use a third-party advertising company to serve ads, which may, directly or indirectly, collect or use information about user visits to websites. Users can visit www.aboutads.info/choices to perform a Third-Party Cookie Check and learn more about this form of advertising.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

You may request details of personal information which we hold about you under the Data Protection Act 1998. We do not charge for information requests and will require you to prove your identity with two forms of approved photographic identification.

When a request is manifestly unfounded or excessive, particularly if it is repetitive. We will charge an administrative fee for providing the information.

Information will be provided within one month of receipt of approved photographic identification.

Houndstreet may extend the period of providing the information by a further two months where requests are complex or numerous. If this is the case, we will inform you within one month of the receipt of the request.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at dataprotection@houndstreetdigital.com. We will promptly correct any information found to be incorrect.

Right to erasure (right to be forgotten)

In accordance with Guide to the General Data Protection Regulation (GDPR), we will use reasonable efforts to supply, correct or delete personal information about you on our files.

The Houndstreet Data Protection Officer

The Houndstreet Data Protection Officer can be contacted at dataprotection@houndstreetdigital.com